We're happy to help — most replies come within a couple of days.
Contact us
For bugs, feature requests, or anything else about Lafz, email us directly. Please mention your device model and iOS version if you're reporting a problem.
No. Lafz works fully offline and doesn't require sign-in or an account. Your progress, streak, and review history are stored only on your device.
I switched or reset my phone — where did my progress go?
Since Lafz doesn't use an account or cloud sync, progress lives only on the device it was created on. There's currently no way to transfer it to a new device.
What is the Tip Jar?
The Tip Jar (Small, Medium, and Large Tip) is an optional, voluntary way to support Lafz's development. Tips don't unlock any feature, word, or content — everything in the app is already available for free.
How do I request a refund for a tip?
All purchases are processed by Apple through the App Store. Refunds are handled entirely by Apple — you can request one at reportaproblem.apple.com or via Settings → [your name] → Media & Purchases on your device.
Does Lafz show ads or track me?
No. Lafz collects no data and contains no ads or trackers. See our Privacy Policy for details.